Privacy Policy
Effective Date: January 2, 2025
Last Updated: July 9, 2026
Kursol LLC ("Kursol," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at kursol.io (the "Site") or engage with our services.
Kursol LLC is a Delaware limited liability company and operates in California, Texas, and internationally. This policy applies to all visitors, users, and clients regardless of location, with specific provisions for California residents consistent with the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA").
This Privacy Policy should be read together with our Terms of Service, which govern your use of the Site and our services.
1. Information We Collect
We collect the following categories of personal information:
Identifiers
This includes your name, email address, phone number, company name, job title, and professional mailing address when you contact us, request information, or engage our services.
Professional or Employment-Related Information
This includes your job title, employer, professional role, and business contact information provided in a commercial context.
Commercial Information
This includes records of services purchased or considered, project requirements, and business needs you share with us.
Internet or Network Activity
This includes browsing history on our Site, search queries, interactions with our Site, IP address, browser type, device information, operating system, referring URLs, and pages visited.
Geolocation Data
We collect approximate location information derived from your IP address.
Inferences
We may draw inferences from the above categories to create a profile reflecting your preferences and interests related to our services.
Sensitive Personal Information
We do not intentionally collect sensitive personal information such as Social Security numbers, financial account details, precise geolocation, racial or ethnic origin, religious beliefs, health information, or sexual orientation.
AI Assessment Tool Data
When you use our free AI Assessment Tool on the Site, we collect additional information including:
- Your work email address (from which we may derive your name and company name)
- Business information such as your industry and number of employees
- Business process information you provide, including task descriptions, time estimates, and frequency of occurrence
- Technical identifiers including your IP address and referring website URL
2. How We Collect Information
Directly From You
We collect information you provide when you fill out contact forms, send us emails, schedule calls, request proposals, enter into service agreements, or otherwise communicate with us.
Automatically
When you visit our Site, we automatically collect certain information through cookies, web beacons, and similar technologies. This includes information about your device, browsing actions, and usage patterns. See Section 5 (Cookies and Tracking Technologies) for details.
From Third Parties
We may receive information about you from business partners, marketing partners, publicly available sources, and professional networking platforms like LinkedIn when you engage with our content or are referred to us.
3. How We Use Your Information
We use personal information for the following business and commercial purposes:
Service Delivery: To provide, maintain, and improve our AI automation consulting services, respond to inquiries, process requests, and fulfill contractual obligations.
Automated Analysis of Your Business Processes: To analyze your business processes using artificial intelligence through our AI Assessment Tool and generate personalized automation recommendations tailored to your business needs.
Communications: To communicate with you about our services, respond to your requests, send project updates, and provide customer support.
Marketing: To send promotional communications about our services, industry insights, and company updates. You may opt out of marketing communications at any time.
Analytics: To analyze Site usage, understand user preferences, improve our Site and services, and measure the effectiveness of our marketing.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
Security and Fraud Prevention: To protect our business, Site, and users from fraudulent, unauthorized, or illegal activity.
Business Operations: To operate, evaluate, and improve our business, including developing new services, managing relationships, and performing accounting and administrative functions.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
Client and Contract Records: 7 years after the end of the business relationship, as required for legal, tax, and accounting purposes.
Project Documentation: 5 years after project completion for business reference and liability purposes.
Marketing Contact Information: Until you opt out of marketing communications, plus 2 years on our suppression list to ensure we honor your opt-out request.
Website Analytics Data: up to 14 months, in accordance with our Google Analytics data retention settings.
Email Communications: 3 years for business continuity and reference purposes.
Security and Access Logs: 12 months for security monitoring and incident investigation.
When personal information is no longer needed, we securely delete or anonymize it.
7. Security Measures
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. These measures include encrypted data transmission, secure data storage, access controls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
8. Your California Privacy Rights
If you are a California resident, the CCPA/CPRA provides you with specific rights regarding your personal information:
Right to Know
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, our business or commercial purposes for collecting or selling the information, and the categories of third parties with whom we share the information.
Right to Delete
You have the right to request that we delete personal information we have collected from you, subject to certain exceptions provided by law.
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing
You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. See Section 9 for details.
Right to Limit Use of Sensitive Personal Information
If we collected sensitive personal information, you would have the right to limit our use of that information. However, we do not intentionally collect sensitive personal information.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights. We will not deny you services, charge you different prices, provide a different level of service, or suggest that you will receive a different price or level of service for exercising your rights.
How to Exercise Your Rights
To exercise your California privacy rights, you may submit a request by:
- Privacy Inquiries: privacy@kursol.io
- General Inquiries: hello@kursol.io
We will acknowledge receipt of your request within 10 business days and provide a substantive response within 45 calendar days. If we need additional time, we will notify you of the extension and the reason for it.
Verification
We must verify your identity before fulfilling your request. We will ask you to provide information that matches information we have on file. For requests to access specific pieces of personal information, we may require additional verification, including a signed declaration under penalty of perjury.
Authorized Agents
You may designate an authorized agent to make a request on your behalf. If you use an authorized agent, we may require proof of your written authorization and verification of your identity, or proof that the agent has power of attorney.
Automated Decision-Making Technology (ADMT)
In September 2025, California finalized regulations under the CCPA/CPRA governing Automated Decisionmaking Technology (ADMT). Those rules apply where a business uses ADMT to make a "significant decision" about a consumer — decisions affecting financial or lending services, housing, education, employment, or healthcare — with compliance required by January 1, 2027. Our AI Assessment Tool generates business automation recommendations and does not make significant decisions of this kind. We nonetheless voluntarily provide the following with respect to our use of automated processing:
- Pre-Use Notice: Before processing your information using ADMT, we inform you through this Privacy Policy and at the point of collection (e.g., when you use the AI Assessment Tool) about how automated technology is used to process your data.
- Opting Out: You may opt out of Kursol's use of ADMT to process your personal information. If you opt out, you may still use our Site but will not be able to receive AI-generated recommendations through our automated tools.
- Access: You may request information about the logic used in our ADMT processes and the likely outcomes of such processing as it relates to you.
- Human Review: You may request that a qualified human reviewer evaluate the output of any automated decision-making process that has produced results concerning you.
To exercise any of your ADMT rights, please contact us at privacy@kursol.io with the subject line "ADMT Rights Request."
9. Do Not Sell or Share My Personal Information
Under the CCPA/CPRA, "selling" personal information includes making it available to third parties for monetary or other valuable consideration. "Sharing" includes making personal information available for cross-context behavioral advertising purposes.
We do not use advertising cookies or pixels (such as Meta Pixel, LinkedIn Insight Tag, or Google Ads) and do not make personal information available for cross-context behavioral advertising, so we do not "sell" or "share" your personal information as those terms are defined under California law.
Your Right to Opt Out
You have the right to opt out of the sale or sharing of your personal information. To exercise this right:
- Email us: Send a request to privacy@kursol.io with the subject line "Do Not Sell or Share My Personal Information"
- Global Privacy Control: We do not currently sell or share personal information for cross-context behavioral advertising, so there is no signal to act on. If we adopt advertising technologies in the future, we will treat recognized opt-out preference signals, such as GPC, as valid opt-out requests where required by applicable state privacy laws. You can enable GPC in compatible browsers or browser extensions.
- Browser Settings: You can disable third-party cookies in your browser settings at any time.
Categories of Information Sold or Shared
In the preceding 12 months, we have not sold personal information, and we have not shared personal information for cross-context behavioral advertising purposes.
We Do Not Sell Personal Information of Minors
We do not knowingly sell or share the personal information of consumers under 16 years of age.
10. Privacy Rights for Other States
Residents of the following states with comprehensive privacy laws may have similar rights to access, delete, and correct personal information, as well as to opt out of targeted advertising, sale of personal information, and certain profiling activities: Virginia, Colorado, Connecticut, Texas, Oregon, Montana, Utah, Iowa, Indiana, Kentucky, Rhode Island, Delaware, New Hampshire, New Jersey, Nebraska, Maryland, Tennessee, and Minnesota, as well as any other state with a comprehensive consumer privacy law in effect where you reside.
To exercise rights under these state laws, please contact us using the methods described in Section 8. We will process your request in accordance with applicable law.
Right to Appeal: If you are not satisfied with our response to your privacy request, residents of states with applicable privacy laws have the right to appeal our decision. To file an appeal, contact us at privacy@kursol.io with the subject line "Privacy Rights Appeal." Please include the original request reference and the reason for your appeal. We will respond to your appeal within the timeframe required by your state's law (typically 45-60 days). If your appeal is denied, you may contact your state's attorney general to file a complaint.
11. AI and Automated Processing
As an AI automation consultancy, we want to be transparent about our use of artificial intelligence:
AI Assessment Tool on Our Website
We offer a free AI Assessment Tool on our Site that analyzes your business processes and provides personalized AI automation recommendations. When you use this tool:
- Data Collection: We collect your email address, industry, company size, and business process information you voluntarily provide (task names, time estimates, and frequency).
- AI Processing: Your business process information is sent to Anthropic's Claude AI for analysis. Anthropic processes this data solely to generate your personalized recommendations.
- Data Storage: Your submission and the AI-generated analysis are stored in Airtable for lead management and follow-up purposes.
- AI-Generated Content: The recommendations provided are generated by artificial intelligence and are intended as general guidance only. They do not constitute professional advice and should not be relied upon as a guarantee of results. For our full AI-generated content disclaimer, please see our Terms of Service.
- How We Process Your Submission: When you submit information through the AI Assessment Tool, we collect it and process it with AI as described in this section. Do not submit information through the tool if you do not want it processed this way.
- Data Retention: AI Assessment submissions are retained for up to 24 months. You may request deletion of your assessment data at any time by contacting us at privacy@kursol.io.
Our Services
We build AI automation systems, AI assistants, and internal tools for our clients. When we provide services, any data we process on behalf of clients is governed by our service agreements and Data Processing Addenda with those clients—not this Privacy Policy. We act as a service provider (processor) for client data and only process it according to client instructions.
Our Website and Marketing
We may use AI tools to assist with website analytics, marketing optimization, and customer communications. We do not use automated decision-making that produces legal or similarly significant effects on individuals without human oversight.
Your Data and AI Training
We do not use personal information collected through this Site to train AI or machine learning models. Client data processed in the course of our services is not used for our own AI training purposes. Anthropic states that, by default, data submitted through its API is not used to train its models; see Anthropic's Commercial Terms of Service for current details.
12. Children's Privacy
Our Site and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe we have collected information from a child under 16, please contact us at privacy@kursol.io.
13. International Data Transfers
Kursol operates in the United States and Australia. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. We transfer information to the United States because that is where we host our systems and deliver our services.
The United States may not provide the same level of data protection as the laws of your home jurisdiction. Wherever your information is processed, we handle it in accordance with this Privacy Policy. We take reasonable steps to protect information we transfer, including the contractual obligations we place on our service providers (see Section 4) and the security measures described in Section 7.
You retain the rights and choices described in this policy regardless of where your information is processed. If you have questions about our transfer practices, or wish to request access to or deletion of your information, contact us at privacy@kursol.io.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you by email or through a notice on our Site.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
15. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about our data practices, please contact us:
Kursol LLC
Privacy Inquiries: privacy@kursol.io
General Inquiries: hello@kursol.io
We will respond to all legitimate inquiries within a reasonable timeframe.